Contact Stringify Support
We are here to help creators, makers, and enthusiasts.
Direct Support Channels
- Technical Support & Bug Reports: support@stringify.pro
- Feature Requests & Feedback: feedback@stringify.pro
- Business & Commercial Partnerships: hello@stringify.pro
Operating Hours & Response Times
Our engineering and support team reviews inquiries Monday through Saturday. Average turnaround time is under 24 hours.
Frequently Asked Contact Topics
- PDF Export Formatting: If your PDF manual does not render properly on a specific printer, ensure your page scaling is set to 100% (Actual Size).
- Custom Nail Template Densities: Use our free Board Template Maker to generate custom nail counts from 50 to 500 nails.
- Commercial Artwork Usage: You have full commercial ownership of all physical art and patterns you generate on Stringify.